- What is Convador LLC’s return policy? We accept returns within 7 days of receiving your item. Please ensure the item is unused and comes with all tags and original packaging. For more information, please visit our return policy page.
- How can I contact customer service? You can contact our customer service team at: Email: support@concavador.shop Phone: (339) 212-4191 Our customer service team will assist you quickly.
- What payment methods do you accept? We accept a variety of payment methods, including credit cards (Visa, MasterCard, American Express), debit cards, and other secure payment options.
- How long will it take for me to receive my order? Typically, order processing takes 1-3 business days, and shipping time varies by region, typically 3-7 business days. If you place an order during a holiday, processing and shipping times may be delayed
- Do you ship internationally? Yes, we do ship internationally. Shipping costs and estimated delivery times vary depending on the destination and selected shipping method.
6. How do I track my order?
Once your order has been paid, we will send a confirmation email with a tracking number. You can use this number to check your order status on the courier’s official website.
7. Can I change or cancel my order?
If you wish to change or cancel your order, please contact our customer service team immediately. Orders can usually be changed or canceled before they are shipped.
If you have any additional questions or require more information, please feel free to contact us.